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SHIPPING POLICY

LOCAL DELIVERY

We provide free shipping for all orders in Malaysia. Shipment is by our courier partner and usually takes 3-5 working days for arrival.

COLLECT AT OUR OFFICE

For urgent orders, kindly contact us at +6013-6786663 for collection at our store. For store location, please click hereΒ .

INTERNATIONAL DELIVERY

The international delivery rate depends on the dimension and size of the shipment. Kindly contact our customer service at +6013-6786663 or email to labrand.my@gmail.com for an estimation of the shipping fee before purchasing. It is the customer’s responsibility to comply with all local Customs authority requirements in relation to your order.Β 

DELIVERY INSURANCE

Delivery insurance is available at customer’s request and the fee will be bare by the customer.

CUSTOMS & DUTIES

Orders shipped outside of Malaysia may be subject to import taxes, customs duties, and other fees levied by the destination country. All orders are delivered, duties unpaid, and all import taxes, duties and customs fees, as well as compliance with the laws and regulations of the destination country, are the customer's responsibility. Payment is usually collected at the time of or before delivery. La Brand may provide DHL with the product details, including cost, as well as customer name and address or other contact details, so that the information can be provided to destination customs or postal authorities, to the extent required under the laws and regulations of the destination country.

Β Please note that we are unable to declare items we sell as a gift or declare a lesser value on the customs form. We would also need to declare the full purchase price of the item to properly insure your package.