We offer free shipping for all orders within Malaysia. For international delivery, the delivery rate is depending on the dimension and size of the shipment. Please check out our Shipping and Return policy or call our customer service for international shipping fee.

Most orders will be shipped within 1-3 working days from the date of your purchase.

Please note: Working days are Monday to Friday, excluding weekend and public holidays in Malaysia.

All sales purchase from this Site are not refundable and non-returnable. No refunds and returns shall be offered after the final purchase. Please check all the detailed photos and descriptions of the item before purchase.

Possibly. All items are shipped from Malaysia and may be subject to local import taxes, custom duties and/or other fees levied by the destination countries. Please check out our Shipping and Return policy. La Brand is not liable for delays in orders because of custom clearance issues at destination.

Yes, we need physical item for authentication. You can bring the item directly to our store or courier to us.

For item with no dispute, the result will be out within 24 hours. 

Please check out at our Bag Spa page for more details.